Better Business
The essential 'Survive & Thrive' guide to weathering the market downturn.

- Value for money: do you get it?
- Fri, 12 Sep 2008, 10:03 GMT
- Agents have been quick to sign up to a number, if not all, of the major property portals, but do they offer a return on their investment?

- How to give mortgage advice
- Fri, 12 Sep 2008, 09:47 GMT
- As a director of an established estate agency with several
branches, I have gone back to the front line in an effort to show my staff how to sell. One of the weaknesses I have already noticed is that they - and I too if I’m honest - often encounter resistance when trying to get customers to speak with our mortgage adviser. How can I improve this situation?

- Getting the troops to call clients
- Fri, 11 Jul 2008
- My staff claims to recognise that effective vendor contact is critical to our success but in reality it is obvious the team dislikes calling clients and so avoids doing so which has an adverse effect on my transaction volumnes. What can I do?
- Franchising - Business plans
- Fri, 11 Jul 2008
- Franchising can prove highly successful for agents needing support through the market downturn,
but a comprehensive, achievable business plan is crucial,
- The staff managing
- Fri, 27 Jun 2008
- My staff are hardworking and well-meaning yet our day often descends into something approaching chaos. We need to become more organised and, dare I say it, structured in what we do, particularly now there are fewer of us in the team than 12 months ago. How do we go about it?
- Cross selling opportunities
- Fri, 27 Jun 2008
- New software alerts agents to cross-selling opportunities
- Did you know? Floor plans
- Fri, 27 Jun 2008
- Key facts you should know about floor plans
- The guilded path to success
- Fri, 27 Jun 2008
- The Guild is celebrating 15 years in business and is set to roll out its growth plans, training up members while it returns to profitability
- Auctions - When sales are going, going gone
- Fri, 27 Jun 2008
- Auctions are by no means a fail-safe choice for increasing income but if you put the right precautions in place they can prove a lucrative option
- Franchising - Beat the market odds
- Fri, 27 Jun 2008
- Franchising offers a tried and tested handbook on how to operate and the power of a brand but preparation is key to membership success
- Conveyancing - Consider other services too
- Fri, 27 Jun 2008
- Estate agents can increase their income through conveyancing but they must focus on delivering a quality service in order to build a loyal customer base
- Overseas property - Be prepared
- Fri, 27 Jun 2008
- Many UK agents have worked in the overseas market without success – usually because they have failed to takes the steps outlined below
- Untapped opportunity abounds if you’re willing to change tack
- Fri, 27 Jun 2008
- Maximizing sales opportunities requires you to focus on the most serious sellers and introduce a string of measures to justify an increase in fees
- The step-by-step guide to making the most out of poor projections
- Fri, 27 Jun 2008
- Navigating your way out of the market’s choppy waters will mean putting into place a number of checks - otherwise you are likely to sink
- How offering mortgage advice can add value and boost transactions
- Fri, 27 Jun 2008
- Handing business to mortgage brokers can help to boost your bottom line and improve your clients’ experience, with good knock-on effects
- Survival tips
- Fri, 30 May 2008
- This is possibly the most difficult market I have
experienced, which I suspect might last a while. I would
welcome an insight into what I need to do to survive the
rest of the year and come out fighting in 2009.
- Auction portal
- Fri, 30 May 2008
- The Dunham Group is to launch an
online property auction portal, to help
estate agents sell more properties.