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Better Business

The essential 'Survive & Thrive' guide to weathering the market downturn.


Value for money: do you get it?
Value for money: do you get it?
Fri, 12 Sep 2008, 10:03 GMT
Agents have been quick to sign up to a number, if not all, of the major property portals, but do they offer a return on their investment?
How to give mortgage advice
How to give mortgage advice
Fri, 12 Sep 2008, 09:47 GMT
As a director of an established estate agency with several branches, I have gone back to the front line in an effort to show my staff how to sell. One of the weaknesses I have already noticed is that they - and I too if I’m honest - often encounter resistance when trying to get customers to speak with our mortgage adviser. How can I improve this situation?
Getting the troops to call clients
Getting the troops to call clients
Fri, 11 Jul 2008
My staff claims to recognise that effective vendor contact is critical to our success but in reality it is obvious the team dislikes calling clients and so avoids doing so which has an adverse effect on my transaction volumnes. What can I do?
Franchising - Business plans
Fri, 11 Jul 2008
Franchising can prove highly successful for agents needing support through the market downturn, but a comprehensive, achievable business plan is crucial,
The staff managing
Fri, 27 Jun 2008
My staff are hardworking and well-meaning yet our day often descends into something approaching chaos. We need to become more organised and, dare I say it, structured in what we do, particularly now there are fewer of us in the team than 12 months ago. How do we go about it?
Cross selling opportunities
Fri, 27 Jun 2008
New software alerts agents to cross-selling opportunities
Did you know? Floor plans
Fri, 27 Jun 2008
Key facts you should know about floor plans
The guilded path to success
Fri, 27 Jun 2008
The Guild is celebrating 15 years in business and is set to roll out its growth plans, training up members while it returns to profitability
Auctions - When sales are going, going gone
Fri, 27 Jun 2008
Auctions are by no means a fail-safe choice for increasing income but if you put the right precautions in place they can prove a lucrative option
Franchising - Beat the market odds
Fri, 27 Jun 2008
Franchising offers a tried and tested handbook on how to operate and the power of a brand but preparation is key to membership success
Conveyancing - Consider other services too
Fri, 27 Jun 2008
Estate agents can increase their income through conveyancing but they must focus on delivering a quality service in order to build a loyal customer base
Overseas property - Be prepared
Fri, 27 Jun 2008
Many UK agents have worked in the overseas market without success – usually because they have failed to takes the steps outlined below
Untapped opportunity abounds if you’re willing to change tack
Fri, 27 Jun 2008
Maximizing sales opportunities requires you to focus on the most serious sellers and introduce a string of measures to justify an increase in fees
The step-by-step guide to making the most out of poor projections
Fri, 27 Jun 2008
Navigating your way out of the market’s choppy waters will mean putting into place a number of checks - otherwise you are likely to sink
How offering mortgage advice can add value and boost transactions
Fri, 27 Jun 2008
Handing business to mortgage brokers can help to boost your bottom line and improve your clients’ experience, with good knock-on effects
Survival tips
Fri, 30 May 2008
This is possibly the most difficult market I have experienced, which I suspect might last a while. I would welcome an insight into what I need to do to survive the rest of the year and come out fighting in 2009.
Auction portal
Fri, 30 May 2008
The Dunham Group is to launch an online property auction portal, to help estate agents sell more properties.
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