Jobs

Key people interviews

Turner’s prize

Grenville Turner runs the UK’s largest estate agency business but he remains relatively unknown. In his first in-depth interview since his appointment in 2006, he tells Clare Bettelley about his journey to becoming a chief executive and what has been keeping him busy behind the scenes.

Stress Relief

Property Stress Relief aims to help struggling vendors sell their properties, with services including the management of their estate agents.

David Sandeman

Auctions are by no means a fail-safe choice for increasing income but if you put the right precautions in place they can prove a lucrative option

Brian Duckett

Franchising offers a tried and tested handbook on how to operate and the power of a brand but preparation is key to membership success.

Rob Sendall

Estate agents can increase their income through conveyancing but they must focus on delivering a quality service in order to build a loyal customer base

Paul Owen

Many UK agents have worked in the overseas market without success – usually because they have failed to take the steps outlined below.

Richard Rawlings

Maximizing sales opportunities requires you to focus on the most serious sellers and introduce a string of measures to justify an increase in fees.

Karl Tatler

Navigating your way out of the market’s choppy waters will mean putting into place a number of checks – otherwise you are likely to sink

Mike Lawton

Handing business to mortgage brokers can help to boost your bottom line and improve your clients’ experience, with good knock-on effects.

Miles Shipside

Instead of focusing on what the current market is depriving us of, you should be looking at what you have, what rivals are up to – and selling.

Jonathan Davis

The problems the market is facing are part of a global phenomenon so there is a large degree to which your hands are tied. To think otherwise is folly.

Guy Chilvers

The success of every business depends on the smooth interplay of three factors – marketing, operations and finance – in order to keep on track.

Martin Gahbauer

Estate agents can expect a boost from the next generation of first-time buyers

Judienne Wood

A six-month secondment in the lettings market turned into a 28-year career for Judienne Wood. She talks to Clare Bettelley about her role in helping transform the lettings market and its enduring appeal

Marc Goldberg

Marc Goldberg, Hampton International’s head of residential, has much on his plate, having just become a father, but his focus on motivating his 600-strong staff to boost sales is steadfast.

Patrick Ramsay

Premier agency Knight Frank is in the throes of growing its residential business. Patrick Ramsay, the man in charge, says that a focus on attracting and retaining the best staff is paramount.

Stuart Flavell - Connells

Having stepped into the role of Connells Residential chief executive in all but name, Stuart Flavell faces the challenge of keeping profitability high despite the downturn.

Matthew Swing

Matthew Swing & Partners epitomizes the independent high street estate agency, striving to weather the market downturn. Here, its founder tells Clare Bettelley how he is delaying his expansion plans until the market shows signs of recovery.

Ken Waller - Connells

Having spent 29 happy years helping grow the UK’s second largest estate agency group to its current heights, Ken Waller has thrown in the towel as chief executive of Connells Residential to dedicate his time to achieving some goals of his own.

Rightmove

Rightmove offers agents a vast distribution channel, but educating agents about the efficiences of the internet is proving a steep learning curve.